ARE YOUR PRODUCTS SAFE?
Yes, yes and YES! Here at Late Night Luna product safety is our number one concern! Our teething toys and pacifier clips have undergone lab testing and have passed all of CPSC safety standards. This testing includes chemical and rigorous use and abuse testing. Every beaded item is strung not once but twice on strong cotton cord providing double the protection!
WHAT IS YOUR TURNAROUND TIME?
Our turnaround time is 1-3 days until shipped. The items are handmade and some are made to order so we ask our customers to understand this and take it into consideration. Once shipped customers will be provided with a shipping number and package should arrive within 2-5 business days.
CAN I RUSH MY ORDER?
Yes! We provide a Priority Shipping upgrade option for you at checkout which will change your shipping time from 2-5 days to 1-3 days!
We ship to the shipping address provided at checkout. It is the customers responsibility to ensure we have the correct address. Please check and double check that you have entered your correct shipping address especially if it differs from your billing address because sometimes this can be overlooked. Late Night Luna is not responsible for packages delivered to an incorrect shipping address.
Packages that go missing via USPS will be offered store credit or a replacement item after 30 days of no movement shown on tracking. However, packages that are marked as delivered, but not received by the customer are the responsibility of the customer and USPS to track down. We are not responsible for lost or stolen packages.
Our products are handmade and therefore each is unique. There is a small chance you may receive an item slightly different than expected from the pictures (color, size, etc.). For sanitary reasons, we cannot offer refunds or exchanges, however, if there is a problem with your order please contact me by emailing: